Right of withdrawal

  1. The final consumer Buyer, a natural person acting for purposes other than any entrepreneurial or professional activity carried out, has the right to withdraw from this contract without any penalty and without having to provide a reason, under penalty of forfeiture within 14 working days from the day of receipt of the products, pursuant to art. 55 Legislative Decree 206/2005.

  2. The right of withdrawal must be exercised by the Buyer by filling in the available form or by sending a written communication to NUNZIA Sas di Dimilta Annunziata & C. with registered office in Viale Dante 32 - 47838 Riccione (RN), as specified in article 7.3.

  3. The communication must include the purchase order number, the intention to withdraw from the purchase and the Product or Products for which the right of withdrawal is to be exercised; the Buyer must also attach a copy of an identity document, a copy of the purchase tax documentation, and indicate both a telephone number on which he/she can be contacted and the bank details of the current account on which he/she wishes to receive the refund of the amount paid. In this regard, any other explicit declaration of his/her decision to withdraw from the contract may be presented.

  4. The communication can be sent within the deadline indicated in the previous art. 7.1. by registered letter with return receipt, sent to NUNZIA Sas di Dimilta Annunziata & C. with registered office in Viale Dante 32 - 47838 Riccione (RN), email info@nunziashop.it.

  5. Once the notice of withdrawal has been received by registered letter with acknowledgement of receipt, the company NUNZIA Sas di Dimilta Annunziata & C. will communicate, by telephone, to the Buyer the address to which to ship the products to be returned and the authorization to return the products themselves. The Buyer must send the product carefully packaged in its original packaging, complete with everything originally contained, to the address communicated; the direct costs of returning the goods subject to withdrawal will be borne by the Buyer. The shipment will be borne by the Buyer and must take place within ten working days of the communication from the company NUNZIA Sas di Dimilta Annunziata & C.. The costs for sending the goods vary depending on the place of departure. In Italy, the shipping costs with POSTE ITALIANE to re-send the goods to the company NUNZIA Sas di Dimilta Annunziata & C. vary from area to area. The shipment, until received by the company NUNZIA Sas di Dimilta Annunziata & C., will be under the responsibility and risk of the Buyer. Upon receipt of the products, the company NUNZIA Sas di Dimilta Annunziata & C. will verify their integrity and reimburse the Buyer for the amount of the purchased product, excluding transport costs.

  6. The integrity of the goods to be returned is an essential condition for exercising the right of withdrawal.

  7. In the event that the right of withdrawal is exercised by the Buyer in accordance with the provisions of this article, the company NUNZIA Sas di Dimilta Annunziata & C. will refund the sums paid by the Buyer within 14 days from the date of receipt of the communication of the withdrawal itself, the company NUNZIA Sas di Dimilta Annunziata & C. may withhold the refund until it receives the goods or until the Buyer demonstrates having returned the goods, pursuant to art. 56, paragraph 3 of Legislative Decree 206/2005.

  8. The final consumer Buyer cannot exercise the right to withdraw from this contract, pursuant to art. 59 letter c) of Legislative Decree 206/2005, in the case of purchase of customized/special products, pursuant to art. 1 paragraph 8 of this contract.